Privacy Policy
Effective Date: December 1, 2025
Frigidaire® Privacy Statement
Your privacy is important to us. This Privacy Statement describes the types of information Turpone Product Licensing Inc. collects from and about you when you register a Frigidaire® BBQ grill product, visit our website, or otherwise interact with our product registration and customer support services (collectively, the “Services”).
This Privacy Statement also explains how we may use and disclose such information, as well as your ability to control certain uses of it.
Frigidaire® is a registered trademark used under license.
Turpone Product Licensing Inc. is an authorized licensee of the Frigidaire brand and independently administers product registration, warranty support, and related customer services.
Information Collection
Information You Provide to Us
We collect information from you when you choose to provide it to us. This may include when you register a product, contact customer support, submit a warranty inquiry, request information, or otherwise communicate with us.
The personal information we collect may include your name, mailing address, email address, telephone number, product model number, serial number, date of purchase, retailer name, and proof of purchase details. You may also choose to provide additional information when contacting customer support.
Information We Automatically Collect
When you interact with our Services, we may automatically collect certain information using cookies or similar technologies. This may include non-personal device information such as browser type, operating system, IP address, and usage data such as pages visited, date and time of access, and interaction with our Services.
This information is used to help improve functionality, security, and performance of our Services.
Tracking Options
Certain features of our Services may require cookies or similar technologies. You may adjust your browser or device settings to limit or disable cookies; however, doing so may limit your ability to use certain features of the Services.
Please note that browser “do not track” signals may not affect all data collection activities.
Information Collected From Other Sources
In limited circumstances, we may receive information about you from third parties such as authorized service providers or retailers, solely for purposes related to product registration, warranty administration, or customer support.
Combination of Information
We may combine information collected from and about you through our Services with information obtained from other sources, to help improve our Services, administer warranties, and communicate more effectively with you.
Information Use
- Register and manage your Frigidaire BBQ grill product
- Administer warranty eligibility and support warranty claims
- Respond to inquiries and provide customer service
- Send product safety notices, recalls, or service communications
- Improve our Services and internal operations
- Send marketing communications, where you have expressly opted in
- Comply with legal and regulatory obligations
Information Sharing
We may share personal information we collect from and about you:
- With Frigidaire and its authorized affiliates or agents, solely for purposes related to warranty administration, product safety, compliance, or customer support
- With third-party service providers who perform business, technical, or operational services on our behalf
- When required to comply with applicable law, regulation, legal process, or governmental request
- To protect the rights, property, or safety of our business, customers, or others
- As otherwise disclosed to you at the point of collection
Except as described above, we do not share your personal information with unaffiliated third parties. We may share aggregated or anonymized information that does not identify you personally.
Access to Your Personal Information
You may request access to or correction of your personal information by contacting us using the information provided below.
Data Storage
Your personal information may be stored and processed on servers located in Canada, the United States, or other jurisdictions where our service providers operate. As a result, your information may be subject to the laws of those jurisdictions.
Data Security
We are committed to maintaining the security of the personal information you provide. We use reasonable physical, administrative, and technical safeguards to protect your information. However, no data transmission or storage system can be guaranteed to be 100% secure.
Your Marketing Preferences
You will only receive marketing communications if you have opted in. You may opt out of marketing emails at any time by using the unsubscribe link included in such communications or by contacting us directly. Opting out of marketing communications does not affect service-related or warranty-related communications.
Public Forums
Any information you disclose in public areas of our Services, such as reviews or feedback submissions, may become public. Please exercise caution when sharing personal information.
Service Providers
We may engage third-party service providers to perform functions related to the Services. These service providers may access personal information only as necessary to perform their functions and are prohibited from using it for other purposes.
Links to Other Websites
Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.
Children’s Privacy
Our Services are not directed to children under the age of thirteen, and we do not knowingly collect personal information from children under thirteen.
If You Have Questions
Turpone Product Licensing Inc.
Email: legal@turpone.com
Revisions to This Statement
We reserve the right to revise this Privacy Statement at any time. Any changes will be posted to our Services. If material changes are made, we will provide appropriate notice.
Last update: December 1, 2025